With many companies having recently transitioned to a remote working model, it is more important than ever to leverage the collaborative tools available to us to ensure we are working as productively as possible.
Let’s have a look at what’s in the Office 365 kit:
MS Teams offers great capabilities for day to day team communications. From one-on-one chats to video calls, online team meetings to storing all the topic related documents in one place, it is a great platform for team collaboration. With Microsoft heavily investing in Teams and Teams 2020, we’re looking at better integration with Skype and Outlook, so that people can even bring emails to teams and vice versa.
Anyone planning to move to cloud will be looking out for the capabilities that SharePoint online can provide. Gone are the days when someone was required to be in the organisation’s network to access SharePoint. Collaboration is now just one click away. SharePoint Online allows users to access SharePoint without a VPN or being in the office. The co-editing feature works well as a content management system, giving full visibility when multiple people are working on the same document. SharePoint Online integrates well with Office stack online clients, so client-side installs are no longer needed. From creating documents to preparing a PowerPoint presentation, all can be done via the browser and be stored there for document management and peer feedback.
In the remote working scenario, for those who cannot access their office workstation either due to lack of VPN tokens or lack of infrastructure, their hard drive can be replaced using OneDrive.
All organisations need to factor in external client communications. Rather than emailing or giving external people access to the organisation’s internal collaboration point, external sharing can extend the collaboration beyond the staff members and can also help with project management.
As we move towards being “instant”, most of the O365 tools are compatible with mobile devices. Collaboration made even easier.
Dynamic CRM Online
For those working in the field, this provides a customer relationship management system that can be used anywhere, anytime.
Capturing all the activities and task progress about projects and assignments gets simpler via Dynamics CRM online, which provides real time visibility to the management team so they can make strategic decisions based on real time data analysis.
Having all the client interactions and user engagement captured via Dynamics CRM online, it gives a real time picture to the whole team, bringing them together to help the sales lead progress at different stages.
In this time of social distancing when face-to-face events are not possible, organisations can promote leads by running multichannel campaigns through email marketing, web content, and events with Dynamics CRM online.
Talk to our team about how we can assist in setting your organisation up with the tools it needs to work effectively, remotely.