Office 365’s single sign-on capabilities with ADFS are a great improvement over dual-identities, and it takes online users a step closer to the seamless experience they have become accustomed to with an on premise web application. If you’re looking to set it up, Microsoft provide some great information and even some step-by-step videos: https://support.microsoft.com/en-us/kb/3061192.
As a Change Manager it is my job to come up with new ways to engage people and influence their behaviour and thinking in terms of how the change that is coming can help move the organisation forward. I like to encourage the project teams that I am working with to try to think like an advertising executive. How can we influence our employees and stakeholders to buy (or buy into) this product or idea we are selling?
In many projects the need for getting the right people to sponsor, lead and influence a change is often overlooked. People are given roles and titles within a project without the understanding of what responsibility comes with that position. This can lead to poor adoption, lack of ownership and ultimately even project failure.
Contrary to what some people think, incompetence is not a bad thing. It’s merely a phase one goes through on the way to being competent in a new skill; enter the competency model…. Personally I love this model. It’s simple, has many applications but most of all it just makes sense.
Have you ever witnessed an attempt at organisational change and thought to yourself, “How could they have possibly thought that would work?”. I know I have, and the answer can often be traced back to the decision making process used to decide on the change in the first place.