Insights

About the Company

Chamonix IT Solutions is an end-to-end technical services business focused on helping customers to achieve and maintain digital currency to stay competitive in an ever-evolving market. From digital transformation through to complete technical delivery and ongoing managed support, Chamonix has been working with customers across a range of industries for over 11 years to understand where they are on their digital journey, where they need to be and then help them get there. Based at South Australia’s innovation hub, Lot Fourteen, we’re at the forefront of technology and our people are the driving force behind our success. We foster a strong culture of collaboration and continuous learning and constantly seek new ways to deliver the very best outcomes for our customers.

Role

• Assist our customers to implement and maintain compliant environments
• Establish, monitor, manage and improve public cloud services
• Work closely with key internal stakeholders and customers
• Serve as an escalation point for customer tickets

Key Skills

• Implementing and managing modern cloud environments
• Maintaining Office/Microsoft 365 and Azure AD
• Implementing and maintaining Microsoft 365 E5 Security services including:
  • Microsoft Defender
  • Defender for Endpoint
  • Defender for Office365
  • Cloud App Security
  • Office DLP
  • Azure AD Risk Based Conditional Access
  • Defender for Azure
• Working with Windows Servers, Domains and Active Directory
• Working with Intune for mobile device management
• Managing and securing end user devices
  • Windows
  • Apple OS
  • Android
  • iOS
• Implementing and managing ADFS and/or Azure AD Connect Passthrough Authentication and working with Hybrid environments
• Strong customer service experience
• Experience working with ITIL processes and tools
• Understanding of request, incident, change, and problem management and their differences

Desirable Skills

• Work with security frameworks and standards
  • Essential 8
  • DISP
  • CIS Benchmarks
  • ISMF / SACSF
  • ISM with IRAP assessment
• Working with public cloud infrastructure (Azure and AWS – IaaS, PaaS, SaaS)
• Implementing, monitoring, and maintaining SIEM and threat hunting services including Azure Sentinel and/or Splunk
• Managing and configuring network security and firewalls
• Installing and configuring proactive monitoring, alerting and automated response
• VDI/WVD and remote apps

Highly Desirable Certifications

• ITIL
• Microsoft Certifications
• Azure Certifications
• CISSP

For more information on this role or other roles within Chamonix, please contact us at join.us@chamonix.com.au