Journey to Essential Eight Alignment

The internet has never been a more dangerous place for business. The number and sophistication of cyber-attacks is increasing every day with any website, file downloaded, or email opened a potential target for malicious actors.

Read More

Cutting through the complexity of safeguarding your business

We live and work in an era where cybercriminals are targeting Australians at an unprecedented level. Theft of sensitive information, money and identity is on the rise through ransomware attacks and other methods of exfiltration of data. The fall-out from a serious cyber security incident can be devastating to both organisations and individuals.

Read More

The Five Pillars of Exceptional Customer Experience

Winning customer loyalty and advocacy has never been so important as in this era of ever-widening competition. Organisations are striving harder to acquire customer loyalty – through differentiation of products and services and the overall customer experience.

Read More

GPT-3 and the Future of Software Development

GPT-3. Friend of C-3PO and R2-D2, I’m sure. Surprisingly, that’s not too far from the truth. Sitting somewhere between ‘Fluent in over six million languages’ and that noise your dialup modem used to make when connecting the internet, GPT-3 will certainly go down in history as one of the defining moments in the creation of Artificial Intelligence.

Read More

Taking the plunge into Digital Health

I believe you’ll concur when I say:
Small changes eventually add up to huge results. I have stood by the above quote throughout both my professional and personal journeys. Recently, I have had an amazing opportunity with Chamonix IT Solutions to further deliver the best business and technology support and value to customers.

Read More

Starting Your Integration Journey Right

Now more than ever, integration is becoming a critical capability within organisations due to the ever-increasing demand for information and a connected ecosystem. This is often driven by increasing customer expectation for modern, convenient, and real-time methods of engaging with the business and of employees who are seeking more opportunities to streamline business functions and to rapidly adopt new technologies.

Read More
voice recognition

A Nuanced change at Microsoft

I’m sure you’ve heard by now that Microsoft has acquired Healthcare AI and voice recognition powerhouse Nuance for the modest sum of USD$19.7 billion (Around AUD$25.5bn). For many, this is just another feather in the already very impressive cap that is Microsoft. After all, this is the ninth company that Microsoft has acquired in the last twelve months, and Microsoft already have their LUIS platform and a strong set of Cognitive Speech offerings, so what – aside from the dollar value -makes this one special?

Read More
Power Automate organisation

Power Automate: Firing Up Productivity in your Organisation

Manual data entry is the ultimate nemesis for any organisation. Not only does it put you to sleep, but it wastes precious time and valuable resources – which can go on to destroy overall productivity. Fortunately, Microsoft has come to the rescue and introduced Power Automate which helps automate these mind-numbing tasks, eliminate human error, leaving you to focus on the work that actually matters.

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powerapps-blog1

PowerApps: Business Apps for Everyone

Business apps make it easier to manage various aspects of your business, whether working from home, the office, or on the go. They are an essential tool to keep your organisation agile and efficient.

Read More

Organisational Process Optimisation: Achieving Automation

Business process automation is, arguably, the main driver behind the invention of the computer. So why does it feel like so much day-to-day complexity is at least related to, if not directly caused by these machines? Why hasn’t the ‘Automation Revolution’ already happened?

Read More

Organisational Process Optimisation: Architecture and Automation

Business processes are by and large the means by which an organisation delivers services to its customers and operates its business. Therefore, they’re a fundamental part of how effectively a business functions and can be directly linked to profitability, customer satisfaction and risks.

Read More

The Power of Low Code Platforms

Most organisations understand that software development can be complex and costly. Sometimes basic, working software is enough to enable a team or department to become more productive and deliver more value to an organisation.

Read More

Power Platform Governance Principles

The Power Platform in M365, as the name suggests, is incredibly powerful. It is capable of developing applications to meet almost any business need and can often be developed by users with little to no developer background.

Read More

Microsoft 365 Governance Toolkit

Microsoft 365 is a vast platform capable of uplifting an organisation’s productivity, collaboration, and communication capability. Many of the products within M365 require little oversight

Read More
The many arms of cyber security

The Many Arms of Cyber Security

Depending on the level of exposure, people may generally think of Cyber Security as people stealing identity details, bank account details and funds, or taking

Read More

Happy 10th Birthday Chamonix!

September 2020 marked Chamonix IT Solutions’ 10-year anniversary! This milestone is a great opportunity for us to look back at all our achievements since 2010

Read More
The Changing Face of IT

The Changing Face of IT

After a more flexible, transparent and exploratory approach to engage with vendors? The Competitive Dialogue (CD) tender process opens up a host of benefits

Read More

Agile Metric Estimation

We look at the tools that can be used to help validate initial project estimations, answering the most commonly asked project management questions around timeframes and resources.

Read More

Major Cyber Attack Underway – What Should I Do?

As you may have read on the news today, Australia is currently being hit with a massive cyber-attack. It is of paramount importance that Australian businesses are alert to this and be more resilient in the face of adversity and threat.

Read More

Project Management In Uncertain Times

As Project managers, we’re used to dealing with uncertainty, change, conflicting priorities and managing risk in the process of getting the job done. But no one had COVID-19 on their risk register. So, how do we deal with things differently in these unprecedented times?

Read More

Multi-Factor Authentication – Why Do We Need It?

Moore’s law states, to paraphrase, that the speed of computing processors grows exponentially, doubling roughly every two years. That’s fantastic news for businesses and users alike. More speed means more productivity. Less time waiting for systems. More work done.

Read More

Speed And Consistency – Leveraging Relationship And Team Values In Development And Delivery Practices

In the last instalment of our series, we introduced some of the changes we’ve applied to our relationship and working practices with a federal government customer providing a middleware product to the healthcare industry. These changes have made a substantial difference to both the product and the outcomes we’re able to deliver. It’s now time to continue our journey, starting with product development.

Read More

The 6 Core Values That Made A Significant Difference To Both The Way We Work And The Customer Outcome

Late last year we released a case study on our partnership with a federal government customer providing a middleware product contributing great healthcare outcomes to Australians. While this has been a long-running engagement dating back almost 10 years, it hasn’t always run so smoothly. Our case study touches on some of the challenges and changes we’ve made along the way; this series of articles dives into much more detail.

Read More

Leveraging Office 365 For Remote Working

With many companies having recently transitioned to a remote working model, it is more important than ever to leverage the collaborative tools available to us to ensure we are working as productively as possible.

Read More

Demystifying The Role Of Change Management

Unless you’ve worked with a Change Manager (CM) before, you probably don’t really know what it is that they bring to the table aside from the obvious: Jazz Hands, Glitter and sparkles & Fluffy stuff.

So, perhaps we should clarify how they can be of value on the projects being worked on across Chamonix.

Read More

Digital Transformation & Security

To strive and excel in the digital economy, it’s innovation that enables organisations to stay competitive and agile. Unfortunately, more often than not, security is unjustly considered an impediment to this.

Read More

What is RPA?

While the term itself may conjure up images of old 1980’s Science Fiction, Robotic Process Automation (or RPA) is fast becoming a mainstay in the toolkit of many businesses. Simply put, RPA refers to software robots, which can be configured to fulfil predefined tasks or activities within a business process. Where does RPA fit in the broader scheme of things? Think of it as the ‘hands and legs’ while the cognitive technologies i.e. Artificial Intelligence, Machine Learning etc are the ‘brain.’ All of these elements form a part of the suite of emerging technologies, which are increasingly becoming more mainstream.

Read More

6 Steps to Modernise your Workplace

You’re sitting at your desk. It’s likely the same one you’ve had since you started, or at least since that last big restructure a few years ago. You have your work-supplied computer on the desk and – laptop or desktop – that’s pretty much where it’s been since IT installed it there. There are meeting rooms nearby you can use as well as a sizeable boardroom. Whilst you generally like the people around you, quite frankly, sometimes you just need some quiet time to focus and get your work done.

Read More

RPA in Action

In our last article, we emphasised the importance of having the right approach in setting up RPA successfully for your business. We shared our experience around the kind of processes RPA can be applied to as well as some of the key reasons for failure.

Read More

Emerging Technologies Sparking Innovation at DPTI

The Department for Planning, Transport and Infrastructure (DPTI) Library recently hosted their first ‘Lunch and Learn’ session for 2017 with a deep-dive into emerging technologies at the Office for Design + Architecture on Leigh St. Chamonix, in partnership with Cortex Interactive, were invited to present on, and demonstrate the application of, Virtual and Augmented Reality solutions to guests from across Government and industry.

Read More

Challenges of Introducing DevOps

Recently I’ve worked with a number of clients who are enthusiastic to start introducing DevOps practices into their organisations. DevOps has definitely gained a lot of momentum and buzz in recent times, and it’s been interesting to assist as organisations approach its introduction in different ways.

Read More

Bypass the Office365 Login Redirect Page with ADFS

Office 365’s single sign-on capabilities with ADFS are a great improvement over dual-identities, and it takes online users a step closer to the seamless experience they have become accustomed to with an on premise web application. If you’re looking to set it up, Microsoft provide some great information and even some step-by-step videos: https://support.microsoft.com/en-us/kb/3061192.

Read More

Why is Working on A Healthcare Project so Different? (Part 2)

If you didn’t read part one of this blog, you can read it here. It talks about some of the unique challenges faced on projects in a healthcare setting. This next blog looks at some of the strategies I have seen employed to overcome these challenges and deliver great outcomes for health projects.

Read More

Why is Working on a Healthcare Project so Different? (Part 1)

In projects we have all heard about the triple constraints of time, cost and scope. While these are important considerations on all projects, they are not the main drivers for healthcare projects. From a clinical perspective the following factors appear to be key attributes of the project or proposed change.

Read More

Engaging Employees as Consumers

As a Change Manager it is my job to come up with new ways to engage people and influence their behaviour and thinking in terms of how the change that is coming can help move the organisation forward. I like to encourage the project teams that I am working with to try to think like an advertising executive. How can we influence our employees and stakeholders to buy (or buy into) this product or idea we are selling?

Read More

Not Just a Role – A Responsibility

In many projects the need for getting the right people to sponsor, lead and influence a change is often overlooked. People are given roles and titles within a project without the understanding of what responsibility comes with that position. This can lead to poor adoption, lack of ownership and ultimately even project failure.

Read More

The Competency Model

Contrary to what some people think, incompetence is not a bad thing. It’s merely a phase one goes through on the way to being competent in a new skill; enter the competency model…. Personally I love this model. It’s simple, has many applications but most of all it just makes sense.

Read More

Decision Making and Organisational Change

Have you ever witnessed an attempt at organisational change and thought to yourself, “How could they have possibly thought that would work?”. I know I have, and the answer can often be traced back to the decision making process used to decide on the change in the first place.

Read More

Challenges of Introducing DevOps

Recently I’ve worked with a number of clients who are enthusiastic to start introducing DevOps practices into their organisations. DevOps has definitely gained a lot of momentum and buzz in recent times, and it’s been interesting to assist as organisations approach its introduction in different ways.

Read More

Taking the plunge into Digital Health

I believe you’ll concur when I say:
Small changes eventually add up to huge results. I have stood by the above quote throughout both my professional and personal journeys. Recently, I have had an amazing opportunity with Chamonix IT Solutions to further deliver the best business and technology support and value to customers.

Read More

Happy 10th Birthday Chamonix!

September 2020 marked Chamonix IT Solutions’ 10-year anniversary! This milestone is a great opportunity for us to look back at all our achievements since 2010

Read More

6 Steps to Modernise your Workplace

You’re sitting at your desk. It’s likely the same one you’ve had since you started, or at least since that last big restructure a few years ago. You have your work-supplied computer on the desk and – laptop or desktop – that’s pretty much where it’s been since IT installed it there. There are meeting rooms nearby you can use as well as a sizeable boardroom. Whilst you generally like the people around you, quite frankly, sometimes you just need some quiet time to focus and get your work done.

Read More

Demystifying The Role Of Change Management

Unless you’ve worked with a Change Manager (CM) before, you probably don’t really know what it is that they bring to the table aside from the obvious: Jazz Hands, Glitter and sparkles & Fluffy stuff.

So, perhaps we should clarify how they can be of value on the projects being worked on across Chamonix.

Read More

6 Steps to Modernise your Workplace

You’re sitting at your desk. It’s likely the same one you’ve had since you started, or at least since that last big restructure a few years ago. You have your work-supplied computer on the desk and – laptop or desktop – that’s pretty much where it’s been since IT installed it there. There are meeting rooms nearby you can use as well as a sizeable boardroom. Whilst you generally like the people around you, quite frankly, sometimes you just need some quiet time to focus and get your work done.

Read More

Engaging Employees as Consumers

As a Change Manager it is my job to come up with new ways to engage people and influence their behaviour and thinking in terms of how the change that is coming can help move the organisation forward. I like to encourage the project teams that I am working with to try to think like an advertising executive. How can we influence our employees and stakeholders to buy (or buy into) this product or idea we are selling?

Read More

Decision Making and Organisational Change

Have you ever witnessed an attempt at organisational change and thought to yourself, “How could they have possibly thought that would work?”. I know I have, and the answer can often be traced back to the decision making process used to decide on the change in the first place.

Read More

GPT-3 and the Future of Software Development

GPT-3. Friend of C-3PO and R2-D2, I’m sure. Surprisingly, that’s not too far from the truth. Sitting somewhere between ‘Fluent in over six million languages’ and that noise your dialup modem used to make when connecting the internet, GPT-3 will certainly go down in history as one of the defining moments in the creation of Artificial Intelligence.

Read More
voice recognition

A Nuanced change at Microsoft

I’m sure you’ve heard by now that Microsoft has acquired Healthcare AI and voice recognition powerhouse Nuance for the modest sum of USD$19.7 billion (Around AUD$25.5bn). For many, this is just another feather in the already very impressive cap that is Microsoft. After all, this is the ninth company that Microsoft has acquired in the last twelve months, and Microsoft already have their LUIS platform and a strong set of Cognitive Speech offerings, so what – aside from the dollar value -makes this one special?

Read More

What is RPA?

While the term itself may conjure up images of old 1980’s Science Fiction, Robotic Process Automation (or RPA) is fast becoming a mainstay in the toolkit of many businesses. Simply put, RPA refers to software robots, which can be configured to fulfil predefined tasks or activities within a business process. Where does RPA fit in the broader scheme of things? Think of it as the ‘hands and legs’ while the cognitive technologies i.e. Artificial Intelligence, Machine Learning etc are the ‘brain.’ All of these elements form a part of the suite of emerging technologies, which are increasingly becoming more mainstream.

Read More

RPA in Action

In our last article, we emphasised the importance of having the right approach in setting up RPA successfully for your business. We shared our experience around the kind of processes RPA can be applied to as well as some of the key reasons for failure.

Read More

Emerging Technologies Sparking Innovation at DPTI

The Department for Planning, Transport and Infrastructure (DPTI) Library recently hosted their first ‘Lunch and Learn’ session for 2017 with a deep-dive into emerging technologies at the Office for Design + Architecture on Leigh St. Chamonix, in partnership with Cortex Interactive, were invited to present on, and demonstrate the application of, Virtual and Augmented Reality solutions to guests from across Government and industry.

Read More

Speed And Consistency – Leveraging Relationship And Team Values In Development And Delivery Practices

In the last instalment of our series, we introduced some of the changes we’ve applied to our relationship and working practices with a federal government customer providing a middleware product to the healthcare industry. These changes have made a substantial difference to both the product and the outcomes we’re able to deliver. It’s now time to continue our journey, starting with product development.

Read More

The 6 Core Values That Made A Significant Difference To Both The Way We Work And The Customer Outcome

Late last year we released a case study on our partnership with a federal government customer providing a middleware product contributing great healthcare outcomes to Australians. While this has been a long-running engagement dating back almost 10 years, it hasn’t always run so smoothly. Our case study touches on some of the challenges and changes we’ve made along the way; this series of articles dives into much more detail.

Read More

Why is Working on A Healthcare Project so Different? (Part 2)

If you didn’t read part one of this blog, you can read it here. It talks about some of the unique challenges faced on projects in a healthcare setting. This next blog looks at some of the strategies I have seen employed to overcome these challenges and deliver great outcomes for health projects.

Read More

Why is Working on a Healthcare Project so Different? (Part 1)

In projects we have all heard about the triple constraints of time, cost and scope. While these are important considerations on all projects, they are not the main drivers for healthcare projects. From a clinical perspective the following factors appear to be key attributes of the project or proposed change.

Read More

Starting Your Integration Journey Right

Now more than ever, integration is becoming a critical capability within organisations due to the ever-increasing demand for information and a connected ecosystem. This is often driven by increasing customer expectation for modern, convenient, and real-time methods of engaging with the business and of employees who are seeking more opportunities to streamline business functions and to rapidly adopt new technologies.

Read More

Challenges of Introducing DevOps

Recently I’ve worked with a number of clients who are enthusiastic to start introducing DevOps practices into their organisations. DevOps has definitely gained a lot of momentum and buzz in recent times, and it’s been interesting to assist as organisations approach its introduction in different ways.

Read More

Emerging Technologies Sparking Innovation at DPTI

The Department for Planning, Transport and Infrastructure (DPTI) Library recently hosted their first ‘Lunch and Learn’ session for 2017 with a deep-dive into emerging technologies at the Office for Design + Architecture on Leigh St. Chamonix, in partnership with Cortex Interactive, were invited to present on, and demonstrate the application of, Virtual and Augmented Reality solutions to guests from across Government and industry.

Read More

Challenges of Introducing DevOps

Recently I’ve worked with a number of clients who are enthusiastic to start introducing DevOps practices into their organisations. DevOps has definitely gained a lot of momentum and buzz in recent times, and it’s been interesting to assist as organisations approach its introduction in different ways.

Read More

Bypass the Office365 Login Redirect Page with ADFS

Office 365’s single sign-on capabilities with ADFS are a great improvement over dual-identities, and it takes online users a step closer to the seamless experience they have become accustomed to with an on premise web application. If you’re looking to set it up, Microsoft provide some great information and even some step-by-step videos: https://support.microsoft.com/en-us/kb/3061192.

Read More

Happy 10th Birthday Chamonix!

September 2020 marked Chamonix IT Solutions’ 10-year anniversary! This milestone is a great opportunity for us to look back at all our achievements since 2010

Read More
The Changing Face of IT

The Changing Face of IT

After a more flexible, transparent and exploratory approach to engage with vendors? The Competitive Dialogue (CD) tender process opens up a host of benefits

Read More

Agile Metric Estimation

We look at the tools that can be used to help validate initial project estimations, answering the most commonly asked project management questions around timeframes and resources.

Read More

Project Management In Uncertain Times

As Project managers, we’re used to dealing with uncertainty, change, conflicting priorities and managing risk in the process of getting the job done. But no one had COVID-19 on their risk register. So, how do we deal with things differently in these unprecedented times?

Read More

Why is Working on A Healthcare Project so Different? (Part 2)

If you didn’t read part one of this blog, you can read it here. It talks about some of the unique challenges faced on projects in a healthcare setting. This next blog looks at some of the strategies I have seen employed to overcome these challenges and deliver great outcomes for health projects.

Read More

Why is Working on a Healthcare Project so Different? (Part 1)

In projects we have all heard about the triple constraints of time, cost and scope. While these are important considerations on all projects, they are not the main drivers for healthcare projects. From a clinical perspective the following factors appear to be key attributes of the project or proposed change.

Read More

Leveraging Office 365 For Remote Working

With many companies having recently transitioned to a remote working model, it is more important than ever to leverage the collaborative tools available to us to ensure we are working as productively as possible.

Read More

Digital Transformation & Security

To strive and excel in the digital economy, it’s innovation that enables organisations to stay competitive and agile. Unfortunately, more often than not, security is unjustly considered an impediment to this.

Read More

6 Steps to Modernise your Workplace

You’re sitting at your desk. It’s likely the same one you’ve had since you started, or at least since that last big restructure a few years ago. You have your work-supplied computer on the desk and – laptop or desktop – that’s pretty much where it’s been since IT installed it there. There are meeting rooms nearby you can use as well as a sizeable boardroom. Whilst you generally like the people around you, quite frankly, sometimes you just need some quiet time to focus and get your work done.

Read More

Engaging Employees as Consumers

As a Change Manager it is my job to come up with new ways to engage people and influence their behaviour and thinking in terms of how the change that is coming can help move the organisation forward. I like to encourage the project teams that I am working with to try to think like an advertising executive. How can we influence our employees and stakeholders to buy (or buy into) this product or idea we are selling?

Read More

Not Just a Role – A Responsibility

In many projects the need for getting the right people to sponsor, lead and influence a change is often overlooked. People are given roles and titles within a project without the understanding of what responsibility comes with that position. This can lead to poor adoption, lack of ownership and ultimately even project failure.

Read More

The Competency Model

Contrary to what some people think, incompetence is not a bad thing. It’s merely a phase one goes through on the way to being competent in a new skill; enter the competency model…. Personally I love this model. It’s simple, has many applications but most of all it just makes sense.

Read More

The Five Pillars of Exceptional Customer Experience

Winning customer loyalty and advocacy has never been so important as in this era of ever-widening competition. Organisations are striving harder to acquire customer loyalty – through differentiation of products and services and the overall customer experience.

Read More

GPT-3 and the Future of Software Development

GPT-3. Friend of C-3PO and R2-D2, I’m sure. Surprisingly, that’s not too far from the truth. Sitting somewhere between ‘Fluent in over six million languages’ and that noise your dialup modem used to make when connecting the internet, GPT-3 will certainly go down in history as one of the defining moments in the creation of Artificial Intelligence.

Read More

Taking the plunge into Digital Health

I believe you’ll concur when I say:
Small changes eventually add up to huge results. I have stood by the above quote throughout both my professional and personal journeys. Recently, I have had an amazing opportunity with Chamonix IT Solutions to further deliver the best business and technology support and value to customers.

Read More

Organisational Process Optimisation: Achieving Automation

Business process automation is, arguably, the main driver behind the invention of the computer. So why does it feel like so much day-to-day complexity is at least related to, if not directly caused by these machines? Why hasn’t the ‘Automation Revolution’ already happened?

Read More

Organisational Process Optimisation: Architecture and Automation

Business processes are by and large the means by which an organisation delivers services to its customers and operates its business. Therefore, they’re a fundamental part of how effectively a business functions and can be directly linked to profitability, customer satisfaction and risks.

Read More

Power Platform Governance Principles

The Power Platform in M365, as the name suggests, is incredibly powerful. It is capable of developing applications to meet almost any business need and can often be developed by users with little to no developer background.

Read More

Microsoft 365 Governance Toolkit

Microsoft 365 is a vast platform capable of uplifting an organisation’s productivity, collaboration, and communication capability. Many of the products within M365 require little oversight

Read More
The many arms of cyber security

The Many Arms of Cyber Security

Depending on the level of exposure, people may generally think of Cyber Security as people stealing identity details, bank account details and funds, or taking

Read More

Happy 10th Birthday Chamonix!

September 2020 marked Chamonix IT Solutions’ 10-year anniversary! This milestone is a great opportunity for us to look back at all our achievements since 2010

Read More

Leveraging Office 365 For Remote Working

With many companies having recently transitioned to a remote working model, it is more important than ever to leverage the collaborative tools available to us to ensure we are working as productively as possible.

Read More

Digital Transformation & Security

To strive and excel in the digital economy, it’s innovation that enables organisations to stay competitive and agile. Unfortunately, more often than not, security is unjustly considered an impediment to this.

Read More

Starting Your Integration Journey Right

Now more than ever, integration is becoming a critical capability within organisations due to the ever-increasing demand for information and a connected ecosystem. This is often driven by increasing customer expectation for modern, convenient, and real-time methods of engaging with the business and of employees who are seeking more opportunities to streamline business functions and to rapidly adopt new technologies.

Read More

Multi-Factor Authentication – Why Do We Need It?

Moore’s law states, to paraphrase, that the speed of computing processors grows exponentially, doubling roughly every two years. That’s fantastic news for businesses and users alike. More speed means more productivity. Less time waiting for systems. More work done.

Read More

CHAMONIX IT CONSULTING 2021